Operations and Process Specialist
Toku
Responsibilities
- Assist with data entry, system processing, and reconciliation of payslips, token grants, and vesting schedules.
- Perform routine and ad hoc tasks to support the administration of compensation programs.
- Upload and manage critical documents and data across platforms.
- Follow established workflows meticulously to ensure data accuracy and compliance.
- Identify areas for process improvement and collaborate with the team to implement enhancements.
- Work closely with colleagues across various teams to ensure tasks are completed efficiently and meet high standards.
- Provide operational support to the team and help balance workload demands during peak periods.
- Maintain detailed records of tasks, workflows, and updates to ensure consistent and transparent operations.
- Assist in generating periodic reports to track progress and identify process efficiencies.
- Develop expertise in specific operational areas to become a go-to resource for the team.
- Stay up-to-date with tools and best practices to enhance the quality of work over time.
Requirements
- Bachelor’s degree in business administration, finance, accounting, or a related field.
- 3-5 years of experience in an operations or process-oriented role, preferably in the payroll or finance industry.
- Strong understanding of payroll processes, including data entry, reconciliation, and reporting.
- Exceptional attention to detail and a commitment to accuracy.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- A process-driven mindset with the ability to follow established workflows.
- Excellent communication and collaboration skills.
- Proficiency in Microsoft Excel and other productivity tools.
- Self-motivated and eager to learn and grow into a Subject Matter Expert (SME) role.
Nice to Have
- Familiarity with compensation programs or payroll operations is a plus.
- Experience working with cross-functional teams in a fast-paced environment.
- Basic understanding of digital assets or blockchain technology is an advantage but not required.
Benefits and Compensation
- Remote-first work culture
- Flexible working hours
- Competitive salary
- Competitive equity
- Apple laptop