Head of Solutions Engineering (Remote)
Polygon Labs
This job is no longer accepting applications
See open jobs at Polygon Labs.See open jobs similar to "Head of Solutions Engineering (Remote)" Blockchain Association.Key Job Responsibilities
- Own technical delivery across the entire lifecycle of a project from pre-commitment to implementation to live support.
- Provide strong leadership and mentorship to a team of Sales Engineers and Solutions Architects, fostering a high-performance culture and promoting collaboration.
- Drive continuous improvement in solution engineering processes, methodologies, and tools.
- Work closely with the business development team to understand project requirements, pain points, and business objectives, and translate them into effective solution strategies.
- Lead the design and development of comprehensive technical solutions that address the challenges of builders developing on Polygon technologies and align with our product offerings.
- Ensure the successful delivery of solutions, overseeing project scoping, resource allocation, timelines, and quality assurance.
- Act as a trusted advisor to key projects, providing technical expertise, understanding their business needs, and presenting solutions effectively.
- Partner with the business development team to deliver the following, but not limited to, solution presentations, demonstrations, and proposal development.
- Maintain strong relationships with existing projects, driving high satisfaction, retention, and identifying opportunities for upselling or cross-selling.
- Partner with Product Development teams to provide insights from projects, feedback, and recommendations for product enhancements or new features.
- Work closely with the Partner Success team to ensure smooth handoff of solutions and provide ongoing support when needed.
- Collaborate with Marketing teams to develop compelling collateral, case studies, and thought leadership content.
- Stay abreast of industry trends, emerging technologies, and competitive landscape in the solutions engineering domain.
- Utilize market insights to identify new business opportunities and provide strategic recommendations to senior leadership.
About the Team
- We are a remote-first, inclusive, multi-cultural team, spanning most of the world’s continents.
- Our primary focus and priority is to have a positive impact on the world by building open and powerful new technologies in the blockchain and crypto space. We are blockchain and crypto maximalists.
- We are a meritocratic organization where your ability to grow and advance in responsibility is judged on your contribution and accomplishments.
- We are a development focused organization where your primary work and priorities will always be to advance the protocol and the health of the Polygon ecosystem.
What you’ll need - Preferred Qualifications
- 8+ years of experience in solutions engineering, technical pre-sales, or a similar customer-facing role within the technology industry with at least two years of experience in the blockchain or cryptography industry.
- Deep understanding of web3, blockchain, smart contracts and decentralized technologies. More specifically, familiarity and expertise with Etherum, related technologies and rollup protocols is a plus. Experience building on Polygon protocols is a benefit. Experience across the solutions lifecycle from pre-sales through to post-sales implementations.
- Deep familiarity and experience with distributed systems engineering, protocols and architecture.
- Strong leadership skills with a track record of building and managing high-performing teams.
- Capability and desire to act as a player coach and expertise in setting up a function.
- Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Deep understanding of enterprise software solutions, cloud technologies, and software development lifecycles.
- Bachelor's in Engineering, Computer Science, or a related technical field
This job is no longer accepting applications
See open jobs at Polygon Labs.See open jobs similar to "Head of Solutions Engineering (Remote)" Blockchain Association.