Developer Relations Engineer
Matter Labs
What You'll Be Doing
- Creating and executing plans and processes to improve developers’ experience
- Supporting scaling and curating developer tools
- Unblocking developers facing technical questions and issues
- Pushing out content targeted towards platform developers, including technical blog posts on new features, platform design, issues, and upgrades
- Engaging our developer community on Twitter, Discord, Discourse, Stack Overflow, and GitHub
- Supporting our courses and educational materials
- Improving and maintaining documentation so it’s accessible to developers at all levels
- Leading a voice of the customer program to ensure we bring feedback from technical customers back into our product roadmap
- Cooperating with marketing and business development leads to improving developer-facing product positioning and communications
What We Look For in You
- 5+ years of experience in a direct, hands-on technical community or end-user-focused roles such as developer relations, developer advocacy, engineering support, and technical support or 5+ years of experience as a software developer or engineer
- Proven experience in supporting a technical community where you were a key factor in driving measurable positive outcomes
- A strong vision for where the industry is going, and staying on top of new technologies and stacks
- Passionate and familiar with dApp developers, cryptocurrency, and blockchain technology
- Deep familiarity with building developer portals and roadmap activity
- Excellent communication skills as a strong technical writer
Nice to Have
- Previous experience in web3 or blockchain companies/projects
- An established presence online as a thinker and leader in this space is a massive plus
- Crypto experience, especially knowledge of Ethereum & L2s is a plus