Director of Quality Assurance (f/m)
Ledger
Quality Assurance
Paris, France
Posted on Nov 25, 2024
We’re the forever innovators. On a mission that goes beyond business. Securing digital ownership in a changing world. Unlocking true freedom. We’re revolutionaries. Looking beyond today. Bridging excellence and pragmatism, with ambition and conviction,to push the limits of what’s possible. That’s what you’ll do here, in this playground of innovation. With leadership and trust, you’ll write the rules of new technology, and create products that redefine security in a digital age.
Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a team of more than 500 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 6 millions units already sold in 200 countries.
At Ledger, our Engineering team builds hardware, operating systems, embedded apps, mobile apps, websites, and services—all with security and quality at their core. As part of this team, the QA function ensures customer satisfaction by embedding high-quality standards across all our products.
As the Director of Quality Assurance, you will report to the VP of Engineering and lead the QA team to drive excellence. Your role will include defining QA strategies, supporting engineering managers, and ensuring that quality is built into every step of the software development lifecycle. Your ability to influence, collaborate, and lead across teams will be critical in achieving this mission.
Your mission
- Strategic Leadership
- Own and refine the QA strategy, ensuring practices deliver measurable results
- Identify gaps in quality processes and create actionable improvement plans in partnership with engineering managers
- Collaborative Quality Partner
- Act as a quality partner to engineering managers, supporting them in delivering high-quality products
- Collaborate with engineering leaders to define strategic initiatives for embedding quality during development and operations
- Team Leadership and Development
- Lead and grow a high-performing QA team of 11 people, fostering a culture of collaboration, accountability, and innovation
- Define roles, responsibilities, and impactful testing methodologies for the team
- Develop and implement a QA education program to up-skill QA engineers and the broader engineering team
- Quality Accountability
- Set up and maintain dashboards to measure various quality aspects of our software products
- Monitor, analyze, and address quality issues using data-driven approaches
- Hold Tech and Product teams accountable by implementing appropriate quality metrics
What we're looking for
- A strong engineering background in Computer Sciences
- 15+ years of experience in software engineering environments, with a focus on quality assurance
- Experience working in complex technical ecosystems, including web, mobile, desktop, backend services, operating systems, and custom devices
- A track record of ensuring end-to-end quality testing for software compatible with custom devices
- Experience coaching agile engineering teams in large organizations (200+ software engineers) to deliver high-quality results
- Proven leadership experience, having built and implemented comprehensive QA strategies while managing and mentoring teams
- Hands-on experience as a software engineer and comfort with reading or using TypeScript, Java, or Python
- Fluency in both French and English to collaborate effectively with international teams
What's in it for you?
- Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
- Flexibility: A hybrid work policy
- Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
- Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
- Well-being: Personal development, coaching & fitness with our dedicated partners
- Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
- High tech: Access to high performance office equipment and gadgets, including Apple products
- Transport: Ledger reimburses part of your preferred means of transportation
- Discounts: Employee discount on all our products
We are an equal-opportunity employer for all without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age.
