Sales Operations Manager
Ledger
Missions:
- Define and govern & improve operational procedures for the Sales Teams across Ledger
- Develop effective, accurate and ideally automated reporting to senior management on activity, pipeline, lead generation, sales and other KPI’s Provide sales team with the tools, reporting & cadence required to deliver against target
- Assist with incentive & commission planning
- Optimise sales workflows from marketing automation, leveraging HubSpot, Salesforce, LinkedIn Sales Navigator, AirCall, ZoomInfo etc
- Manage & govern post sales contract activity liaising with internal teams, to ensure contractual and invoicing obligations are met Maintaining source systems and up to date integration & data between these systems
- Managing supplier relationships with core tools, ensuring technical and internal issues are resolved swiftly and effectively
- Work with sales managers to create and maintain data flows that ensure Salesforce pipeline and forecast are reliable
- Prepare periodic business review presentations
- Participate in the onboarding and training process for new sales team members
- Document and maintain up to date documentation on workflows, data flows and training
What we are looking for:
- At least 3 years experience in Sales Operations, or a similar role
- Salesforce Admin certification
- Fluency in English (level C1 equivalent)
- Strong interpersonal & communication skills with the confidence to engage, manage and gain consensus from multiple stakeholders
- The ability to operate at both a strategic level, but also at a micro level when tasks and data require analysis and deep understanding
- Tableau Experience
- [nice to have] Knowledge & proficiency in HubSpot, Sprout & Zapier
- [nice to have] Fluency in French (if not native language)
- [nice to have] Experience in a B2B & B2C Sales Organisation
- [nice to have] Knowledge or experience in the Web3 ecosystem (crypto, NFT)
Something looks off?