Manager, Vendor Management Office (VMO)
Kraken
What You'll Do:
- Help design and roll-out a vendor lifecycle management framework to oversee planning and risk assessment, sourcing and selection of new vendors, manage data for vendor performance and manage vendor off-boarding
- Establish strong relationships with new and existing suppliers
- Assist in all audits related to supplier management
- Identify operational deficiencies and escalate them to the appropriate resource before they become problematic
- Identify risks associated with key vendors and manage / monitor supplier performance against negotiated SLA and MSA terms
- Help support the develop of monthly reporting, facilitating Quarterly Business Reviews with key suppliers, and develop Annual Supplier Portfolio Summary report
- Proactively collaborate with business partners, strategic sourcing and vendor risk stakeholders to operationalize the Vendor Management program, resolve supplier performance issues, and timely resolution
- Review existing contracts and understand business requirements; formulate guidelines and design standard vendor contract protocols
- Deliver relevant training content to business stakeholders to ensure a consistent vendor relationship management framework
- Supporting other ad hoc projects as needed
Skills You Should HODL:
- 5+ years of strategic sourcing, procurement or vendor management experience; in a high growth technology environment preferred
- Experience working with contracts including understanding of Data Protection Agreements, Master Services Agreements, and execution of Statements of Work and Order Forms
- Bachelor’s degree from an accredited university preferably in Procurement, Business Administration or related field. MBA/advanced technical degree preferred
- Must be comfortable in a ‘roll-up your sleeves’ environment
- Strong relationship building, communication and project management to demonstrate project status, key actions, risks and opportunities
- Self-directed, able to work independently, as well as work in a team-orientated and fast paced environment
- Nimble with ability to take decisive action to address business needs that meet corporate business objectives
- Ability to navigate through a global framework, handle conflicting priorities and goals
- Experience in fintech, banking industry and/or financial markets is preferred
- Experience with cryptocurrencies and knowledge of blockchain technology is preferred
- Working knowledge of vendor management platforms and tools