Technical Operations Lead
Cumberland
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As Technical Operations Lead within the Global Delta One team, you’ll take responsibility for guiding the operation and support of a complex, distributed multi-asset trading stack. This is an opportunity to solve challenging problems while working closely with experienced traders and software engineers to create innovative tools and solutions for complex problems.
Responsibilities:
- Oversee and coordinate the day-to-day technical operations for the GD1 team, ensuring stable and efficient functioning of a large-scale, complex trading technology stack.
- Lead and manage technical initiatives to enhance the GD1 platform, including deploying new trading strategies and onboarding additional markets.
- Develop deep expertise in the GD1 platform’s architecture, configuration, and deployment processes, becoming a go-to subject matter expert for related systems and workflows.
- Liaise effectively with internal DRW teams (e.g., trading, technology, operations) and external service providers to ensure timely delivery of new capabilities and robust technical solutions.
- Work closely with development and infrastructure teams to design, implement, and maintain a comprehensive QA, deployment, and production support framework.
- Identify opportunities to improve processes, automate workflows, and innovate operational approaches to maximise trading efficiency and returns.
Requirements:
- Previous experience in a proprietary trading firm, hedge fund, or other buy-side environment, ideally supporting live trading operations.
- Strong foundation in equities markets, with some exposure to ancillary products (e.g., derivatives, fixed income, ETFs).
- Demonstrated history of working closely with front-office stakeholders, traders, and senior management in high-pressure, time-sensitive trading environments.
- Bachelor’s degree or higher in a STEM discipline (Computer Science, Engineering, Mathematics, Physics preferred).
- Proficiency in Linux system administration and troubleshooting in production environments.
- Solid understanding of network communication protocols, including TCP/IP and multicast, with ability to diagnose and address connectivity issues.
- Working familiarity with databases, SQL querying, and basic data analysis to support operational decision-making.
- Proven ability to independently investigate complex technical problems, distil actionable insights, and implement effective, lasting solutions.
- Confident in owning technical issues end-to-end, coordinating between DevOps, QA, and development teams to ensure resolution.
- Strong organisational skills with ability to manage concurrent projects, align deliverables with strategic goals, and communicate progress to stakeholders.
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