eCrypto Relationship Manager

Cumberland

Cumberland

Customer Service
London, UK
Posted on Oct 14, 2023

Cumberland - a DRW Company, is the cryptoasset arm of DRW, established in 2014 after pursuing an early interest in cryptoassets and their underlying technologies. Today, Cumberland is a global leader in cryptoassets, uniquely positioned between the traditional financial markets and the cryptoasset ecosystem. From our offices in Chicago, London and Singapore, Cumberland provides 24-hour access to a wide array of cryptoassets while helping the crypto ecosystem evolve in a responsible, sustainable way.

We are currently seeking a Relationship Manager to support our e-Crypto trading activity from our London office.

Core Responsibilities:

  • Act as Cumberland’s e-Crypto product specialist – electronic trading of Crypto over API and our single dealer trading platform, Marea
  • Actively manage and cultivate Cumberland’s e-Crypto trading relationships
  • Assist current and prospective counterparties in designing the optimal integration solution to Cumberland’s electronic trading system
  • Act as the point-person to troubleshoot issues with counterparty connectivity and drive the e-Crypto front-line support function
  • Design and manage analytics tools for electronic trading flow and proactively prescribe system requirements to optimize the flow
  • Design systematic counterparty reporting tools and present those findings internally and externally
  • Proactively collaborate with traders and developers to insure a top-grade e-Crypto offering
  • Seek out and source new e-Crypto counterparty relationships
  • Plan and facilitate in-person meetings with counterparties; travel as necessary
  • Cross-sell new and existing services both within Crypto ecosystem and in other areas of the firm, to enhance our counterparty’s overall trading experience

Required Skills & Experience:

  • 5+ years of institutional sales or brokerage experience in electronic/algorithmic trading;
  • 2+ years of experience in direct counterparty interaction and relationship management;
  • Strong technical understanding of electronic connectivity options (FIX and WebSocket);
  • An in-depth understanding of and ability to effectively communicate how institutional-grade electronic trading systems are designed and function
  • Experience with designing analysis/reporting tools for electronic trading
  • High sense of urgency, self-motivation and entrepreneurship
  • Proven team-player with ability to work effectively in fast-paced, high pressure environment
  • Data-driven approach to decision making and priority setting
  • Excellent written and verbal communication and presentation skills
  • Well organized and ability to multitask
  • Initiative and proven experience independently driving projects to completion
  • Fluency in English required; ability to speak, read and write in other languages is a big plus

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