eCrypto Relationship Manager



Customer Service
London, UK
Posted on Saturday, October 14, 2023

Cumberland - a DRW Company, is the cryptoasset arm of DRW, established in 2014 after pursuing an early interest in cryptoassets and their underlying technologies. Today, Cumberland is a global leader in cryptoassets, uniquely positioned between the traditional financial markets and the cryptoasset ecosystem. From our offices in Chicago, London and Singapore, Cumberland provides 24-hour access to a wide array of cryptoassets while helping the crypto ecosystem evolve in a responsible, sustainable way.

We are currently seeking a Relationship Manager to support our e-Crypto trading activity from our London office.

Core Responsibilities:

  • Act as Cumberland’s e-Crypto product specialist – electronic trading of Crypto over API and our single dealer trading platform, Marea
  • Actively manage and cultivate Cumberland’s e-Crypto trading relationships
  • Assist current and prospective counterparties in designing the optimal integration solution to Cumberland’s electronic trading system
  • Act as the point-person to troubleshoot issues with counterparty connectivity and drive the e-Crypto front-line support function
  • Design and manage analytics tools for electronic trading flow and proactively prescribe system requirements to optimize the flow
  • Design systematic counterparty reporting tools and present those findings internally and externally
  • Proactively collaborate with traders and developers to insure a top-grade e-Crypto offering
  • Seek out and source new e-Crypto counterparty relationships
  • Plan and facilitate in-person meetings with counterparties; travel as necessary
  • Cross-sell new and existing services both within Crypto ecosystem and in other areas of the firm, to enhance our counterparty’s overall trading experience

Required Skills & Experience:

  • 5+ years of institutional sales or brokerage experience in electronic/algorithmic trading;
  • 2+ years of experience in direct counterparty interaction and relationship management;
  • Strong technical understanding of electronic connectivity options (FIX and WebSocket);
  • An in-depth understanding of and ability to effectively communicate how institutional-grade electronic trading systems are designed and function
  • Experience with designing analysis/reporting tools for electronic trading
  • High sense of urgency, self-motivation and entrepreneurship
  • Proven team-player with ability to work effectively in fast-paced, high pressure environment
  • Data-driven approach to decision making and priority setting
  • Excellent written and verbal communication and presentation skills
  • Well organized and ability to multitask
  • Initiative and proven experience independently driving projects to completion
  • Fluency in English required; ability to speak, read and write in other languages is a big plus

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at

California residents, please review the California Privacy Notice for information about certain legal rights at