Exchange Operations Specialist, US
Crypto.com
Operations
Chicago, IL, USA
USD 70k-90k / year
Posted on Jan 25, 2026
The North American Derivatives Exchange (NADEX), a wholly owned subsidiary of Crypto.com, is fully regulated Chicago-based derivatives Exchange. It is unique in its offering, as it is the first exchange where retail investors can become members of an exchange directly, without the need for a broker. On the Nadex exchange, we list innovative capped-risk derivatives contracts on a wide range of global financial markets.
Founded in 2016, Crypto.com serves more than 70 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
But it doesn't stop there...
In another bold move, Crypto.com acquired Nadex (North American Derivatives Exchange) who were founded in 2008 and is the premier US exchange for binary options, call spreads, and knock-outs, offering secure and innovative ways to participate in the markets. We are regulated by the Commodity Futures Trading Commission (CFTC) as a registered DCO and DCM.
About the role
We are seeking a motivated, creative, self-starting and dynamic new member of the Exchange support team, safeguarding the operation and administration of the Exchange and Clearing Organization while also looking to innovate and automate processes and procedures. This is a great role for bright talented people with aspirations to work in a niche and elite environment
Responsibilities
- End-to-End Market Lifecycle: Design, create, and schedule predictive contracts. You’ll manage the transition from "event identification" to "live trading" and finally to "accurate settlement."
- Real-Time Operations: Remote management of production environments. This includes responding to breaking news, adjusting contract specs based on real-world developments, and performing risk management checks.
- Expert Research & Verification: Validate outcomes using authoritative data (official league stats, government news, etc.). You will design clear settlement rules to account for edge cases like postponements or amended results.
- Technical Automation: Use Python and Linux environments to build internal tools, manage cron jobs, and integrate news/sports APIs to streamline exchange workflows.
- Dispute Resolution: Investigate and resolve settlement challenges under time pressure, ensuring all actions meet CFTC regulatory standards and maintain a clear audit trail.
Required Qualifications
- Market Fluency: A deep understanding of prediction market mechanics (binary options, categorical markets) and a passion for sports, politics, and macroeconomics.
- Technical Stack: Proficiency in Python for data processing, experience with APIs/WebSockets, and comfort navigating Linux command lines.
- Operational Grit: High attention to detail in mission-critical environments. You must be comfortable making high-stakes decisions during live events.
- Schedule Flexibility: This role supports live events globally. You must be willing to work rotational shifts, including nights, weekends, and holidays (with weekday off-days provided).
Preferred Background
- 1–3 years of experience in sports betting, prediction markets, or derivatives exchange operations.
- Experience with sports data providers (e.g., Sportradar, Genius Sports) or political forecasting data.
- Knowledge of CFTC regulations or market surveillance.
- A "product ownership" mentality—the ability to identify a manual process and build a tool to automate it.
#Hybrid
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
70000 - 90000 USD a year