Compliance Project and Process Maintenance Senior Analyst, Bulgaria

Crypto.com

Crypto.com

IT, Legal
Sofia, Bulgaria
Posted on Mar 4, 2025

Job Responsibilities:

  • Develop and update Compliance processes and procedures, ensuring they align with organizational standards and regulatory requirements;
  • Support the Manager in drafting and refining documentation to maintain a comprehensive and accurate compliance library;
  • Create detailed process maps for compliance workflows, identifying areas for improvement and efficiency;
  • Analyze existing processes, proposing enhancements to streamline operations and improve compliance effectiveness;
  • Actively participate in the development and refinement of QA processes for Compliance teams, aligning with their needs and specifics;
  • Perform regular quality control checks on regular and ad-hoc activities, documenting findings, and recommending corrective actions when necessary;
  • Support the Manager in implementing and maintaining QA standards across the compliance team;
  • Assist in preparing documentation and responses for internal and external audits;
  • Track audit findings and collaborate with team members to ensure timely completion of follow-up actions;
  • Support the Manager on key compliance projects, ensuring assigned tasks are completed on schedule;
  • Collaborate with cross-functional teams on project deliverables, providing regular updates to the Team Lead;
  • Actively participate in the development and refinement of Productivity Tracking processes and reports for Compliance teams, aligning with their needs and specifics;
  • Identify areas for productivity improvement within team workflows, proposing process enhancements, and implementing approved changes;
  • Assist in drafting and distributing weekly compliance newsletters, ensuring content is accurate and relevant to the team and stakeholders;
  • Identify key topics and updates for inclusion, contributing to a clear, informative, and engaging newsletter;
  • Develop and deliver training materials, working closely with the Manager and relevant teams to ensure content accuracy and relevance;
  • Assist in managing access permissions, and conducting audits to ensure role-based access is maintained for compliance systems and workspaces;
  • Collaborate with IT and security teams to resolve access issues and ensure secure access protocols.

Job Requirements:

  • Proven track record in developing and updating processes and procedures;
  • Experience in drafting documentation and training materials;
  • Experience with process improvement;
  • Effective project management abilities;
  • Experience within compliance is considered a plus;
  • Excellent analytical and problem-solving skills;
  • Multi-tasking and high attention to detail.
  • Communication and Collaboration;
  • Strong written and verbal communication skills;
  • Ability to collaborate with cross-functional teams and provide project updates.