Blockchain Solution Engineer
Crypto.com
Responsibilities
- Stay updated on blockchain industry trends, emerging technologies, and the competitive landscape to identify opportunities for growth and improvement.
- Engage with the developer community to gather valuable insights, identify areas for product enhancement, and solve the problems.
- Serve as a proactive champion for developers, actively addressing their concerns, and facilitating a supportive and engaging community environment.
- Collaborate with various teams such as product, marketing, and engineering teams to ensure developer relations initiatives are aligned with business strategies and objectives.
- Create and maintain comprehensive technical documentation, tutorials, sample code, and other resources to empower developers.
- Provide timely and effective technical support to developers, assisting with troubleshooting, technical inquiries, and integration challenges.
Requirments
- Positive attitude with a strong desire to learn and grow within a Community Management and Engineering team.
- Familiarity with community management platforms such as Telegram and Discord.
- Basic understanding of programming languages and software development tools, for example: Solidity, TypeScript, Golang or Rust.
- Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
- Minimum 1 year of experience in a similar role, with exposure to software engineering, customer support, or developer relations.
- Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts in a clear and user-friendly manner.
- Strong problem-solving abilities and attention to detail.