Software Engineer/Site Reliability Engineer

Software Engineering
hong kong
Posted on Friday, March 22, 2024
We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.

What you’ll be doing

  • Ensure entire stack is healthy: hardware, software, application and network are operating at optimal performance
  • Perform deep dives into both systemic and latent reliability issues; partnering with other software and DevOps engineers across the organization to design, implement and roll out fixes
  • Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent the incident from ever happening again
  • Continuously improve availability, reliability, and observability and reduce the burden of human toil with tooling and automation
  • Define SLA/SLOs for different services partnering with product engineers
  • Represent the SRE team in system design reviews and operational readiness exercises for new and existing services

What you need

  • Experience coding in Ruby and/or Go
  • Familiar with GitOps principles and tools (Github Actions, Docker, Kubernetes)
  • Experience in designing, analyzing, and troubleshooting large-scale distributed systems
  • Curiosity about finding root causes in incidents and outages
  • Ability to develop alignment to cultivate relationships and driving impact
  • Mindset in designing fault tolerance system architecture
  • Comfort with being uncomfortable in ambiguous situations
  • Involvement with incident management and response
  • Desire to grow expertise, inform, and educate others
  • Capable to pick up various technologies, a fast learner and have a “get things done” mentality
  • Humble to embrace better ideas from others, eager to make things better, open to challenges and possibilities


  • Familiar with cloud platforms and micro-service based architecture (AWS is big plus)
  • Familiar with monitoring tools (e.g. NewRelic, Datadog, and/or OpenTelemetry)
  • Familiar with IaC tools (e.g. Terraform, Spacelift)
  • Experience in designing resilient system architecture
  • Experience in optimizing performance of large-scale production system
  • Experience in promoting site reliability engineering practices
Life @
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Work Perks: visa card provided upon joining
Are you ready to kickstart your future with us?
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: visa card provided upon joining
Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.