Release Manager (Application Support)

Customer Service
Bengaluru, Karnataka, India
Posted on Monday, November 20, 2023
The exchange team develops and maintain a cutting-edge trading platform. With a global presence across APAC, EMEA and North America, the team has since grown with the goal to provide a seamless and secure trading experience for our clients.
But it doesn't stop there...
In another bold move, acquired Nadex (North American Derivatives Exchange) who were founded in 2008 and is the premier US exchange for binary options, call spreads, and knock-outs, offering secure and innovative ways to participate in the markets. We are regulated by the Commodity Futures Trading Commission (CFTC) as a registered DCO and DCM.
The North American Derivatives Exchange (NADEX), a wholly owned subsidiary of, is fully regulated Chicago-based derivatives Exchange. It is unique in its offering, as it is the first exchange where retail investors can become members of an exchange directly, without the need for a broker. On the Nadex exchange, we list innovative capped-risk derivatives contracts on a wide range of global financial


  • You will collaborate with senior engineering leadership, product managers and stakeholders to define the release program to ensure its objectives, scope and success criteria align with our business needs.
  • You will drive the planning, communications and execution of multiple releases by interfacing with all stakeholder functions of a release, such as the engineering managers, program managers, and product managers
  • You will be responsible for measuring and improving the release KPI
  • You will own the release management lifecycle, which includes scheduling, coordinating and managing releases across the organization by measuring progress and mitigating risks affecting the release in scope, quality and schedule.
  • Conduct and report release readiness reviews along with reviewing go-live blockers.
  • You’ll also work closely with the release and engineering teams to continuously improve the release process by providing collaboration, information management tools, and close integration with CI/CD systems.


  • 5+ years of Release management at fintech or technology company.
  • Proven experience leading cross-functional projects or releases.
  • Excellent analytical and problem-solving skills with a history of detail orientation.
  • Experience with continuous integration and delivery process and technologies.
  • Ability to provide structure by establishing and driving a process for release and deployment for a highly distributed and complex set of services.
  • Outstanding organizational, communication, and relationship-building skills conducive to driving consensus; able to work well in a cross-functional environment.
  • Ability to master technologies relevant to supporting the deployments.
  • Strong organizational, project management, analysis, and communication skills.
  • Ability to successfully partner with all functions across the entire company.
  • Bachelor’s degree or equivalent work experience.
  • This is a 4-day work week schedule with 3-days off
  • Weekend coverage and night shift are required on a rotational basis
  • Must be willing to work in a 24/7 environment with 12-hour shifts in rotation (morning or night shift)

Preferred Requirements

  • Familiar with Service Ownership and DevOps best practices.
  • Experience managing on Premise and cloud application releases
  • Familiarity with compliance and security standards, policies, and risk management.
  • Comfortable bending between the tactical and strategic.
  • Ability to manage/juggle multiple priorities without loss of efficiency.
  • Familiarity with software release processes, version control, and agile methodologies.
Life @
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Work Perks: visa card provided upon joining
Are you ready to kickstart your future with us?
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: visa card provided upon joining
Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.