Cold Storage Operations Manager



Ireland · Remote
Posted on Friday, June 28, 2024

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there.
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

As a manager in Cold Storage Ops, you will play a crucial role in overseeing the operations and strategic direction of our Cold Storage Operations team. You will be responsible for managing a team of analysts and ensuring the safe custody of digital assets held in Coinbase. Your role will involve collaborating with cross-functional teams to optimize operational infrastructure, expand cold storage capacity, and implement redundancy and fail-over capabilities. Additionally, you will drive the development of technical acumen within the team, ensuring a deep understanding of blockchain technology and the tools used in cold storage operations. Your leadership will be instrumental in incident management, escalation handling, and communication with stakeholders. We are looking for someone who can foster a culture of operational excellence, continuous improvement, and collaboration. If you are passionate about cold storage operations and have a strong technical background, we would love to hear from you. Join us in shaping the future of digital asset custody at Coinbase.

What you’ll be doing (ie. job duties):

  • Develop and execute the strategic direction for the Cold Storage Operations team, aligning it with the overall goals and objectives of the organization.
  • Lead and manage a team of analysts, providing guidance, support, and mentorship to ensure their professional growth and development.
  • Identify opportunities to optimize operational processes, workflows, and infrastructure to enhance the efficiency and scalability of cold storage operations.
  • Implement and maintain robust risk management practices to ensure the safe custody of digital assets held in cold storage, including disaster recovery and business continuity planning.
  • Collaborate with cross-functional teams, such as Engineering, Product, and Account Management, to drive alignment and ensure smooth coordination of cold storage operations.
  • Oversee the incident management process, ensuring timely and effective resolution of incidents, and communication with stakeholders to minimize impact and ensure transparency.
  • Establish and monitor key performance indicators (KPIs) to track the performance of the Cold Storage Operations team, identify areas for improvement, and drive continuous optimization.
  • Stay up-to-date with regulatory requirements and industry best practices related to cold storage operations, ensuring compliance and maintaining a high level of security.
  • Foster a culture of learning and development within the team, providing opportunities for skill-building, knowledge sharing, and career growth.

What we look for in you (ie. job requirements):

  • Strong understanding of blockchain technology and digital asset storage practices.
  • Experience in managing and leading a team, preferably in a financial or cryptocurrency-related industry.
  • Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
  • Ability to analyze and interpret data to drive operational improvements and make informed decisions.
  • Knowledge of incident management processes and the ability to handle escalations and communicate with stakeholders.
  • Strong problem-solving skills and the ability to handle high-pressure situations.
  • Attention to detail and a commitment to maintaining a high level of accuracy and security in cold storage operations.
  • Knowledge of industry regulations and best practices related to digital asset custody.
  • Flexibility to work in a fast-paced and dynamic environment.

Nice to haves:

  • Experience in the financial or cryptocurrency industry, particularly in the area of digital asset custody.
  • Proficiency in one or more of the following languages: French, German, Japanese, Mandarin or another language
  • Knowledge of encryption curves and cryptographic protocols used in blockchain networks.

Job #: P60038

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

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