Customer Risk Developer



Software Engineering, Customer Service
United Kingdom · Remote
Posted on Friday, May 24, 2024

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there.
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The Compliance Technology Team at Coinbase plays a critical role in achieving our mission. Compliance Technology designs, builds and maintains complex systems at a global scale to meet BSA/AML regulations with industry best practices. Within the Compliance Technology - KYC team, we are building KYC technology, Customer Risk Rating models, and internal and external reports and dashboards to support our Compliance processes and stakeholders.

The ideal candidate should have strong data analytics, SQL, Python, and data visualization skills. In addition, the candidate should have working knowledge of BSA/AML compliance, KYC and customer risk rating. Software engineering experience in Compliance will be a big plus.

What you’ll be doing (ie. job duties):

  • Build Compliance systems and infrastructure working in a cross-functional dynamic environment
  • Use your strong technical skills to build and enhance KYC Customer Risk Scoring models
  • Investigate issues, fix production bugs and build enhancements requested by end-users in the Compliance and Operations teams
  • Writing clear documentation which can be reviewed by regulators and external examiners
  • Working to a deadline to deliver accurate reports and dashboards
  • Collaborate cross-functionally to deliver solutions
  • Design and build self-service dashboards and reports, including the use of visualizations
  • Produce Data Extracts for Compliance stakeholders

What we look for in you (ie. job requirements):

  • Minimum 2 years of technology experience in a data analytics or a systems engineering role at a large consulting, financial institution, technology or a financial technology firm
  • Excellent analytical skills; strong SQL, Python, and/or Go skills
  • Prior development experience in Legal, Compliance and/or Risk products or services
  • Ability to thrive in a fast paced and dynamic environment; prior experience in a start-up or high growth environment will be a plus
  • Knowledge of data visualization tools like Tableau, Redash and Looker
  • Knowledge of software development life cycle (SDLC): requirements development, system design, development, testing and production launch. Software engineering experience will be a big plus
  • Ability to successfully collaborate in a cross-functional environment
  • Data-driven approach to problem solving
  • Strong communication skills, both verbal and written (including writing formal documentation)
  • A quick learner and a team player who enjoys building and doing hands-on work
  • Keen interest in learning about crypto and building innovative solutions

Nice to haves:

  • Prior development experience in KYC and Risk Rating
  • Prior experience with GitHub
  • Knowledge of cryptocurrencies will be a big plus but not a prerequisite.
  • Model Validation and working with external examinations
  • Knowledge of Agile Methodologies, including SCRUM

Job #: P58117

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

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