Manager - HR Operations

Brevan Howard Asset Management

Brevan Howard Asset Management

People & HR, Operations
London, UK
Posted on Thursday, May 2, 2024

Brevan Howard is one of the leading absolute return/hedge fund managers, overseeing assets on behalf of institutional investors from around the world, including pension funds, endowments, insurance companies, government agencies, private banks, and fund of funds.

Brevan Howard was founded in 2002 and launched its flagship global macro strategy in April 2003. The firm currently manages over $30bn and engages predominantly in discretionary directional and relative value trading in fixed income, FX markets, and equities. BH Digital, a division within Brevan Howard that manages crypto and digital asset strategies was launched in 2022.

The firm currently employs over 1,100 personnel worldwide, including over 400 investment professionals. This global presence gives Brevan Howard the ability to identify and source attractive investment opportunities, as well as investment management talent wherever they may be. Brevan Howard has won several industry awards for excellence in risk management, operational robustness, and investment performance.

The firm’s main hubs are in London, Jersey, Geneva, New York, Austin, Hong Kong, Singapore, and Abu Dhabi.

Role

Brevan Howard has an exciting opportunity for an experienced HR Operations Manager to join the firm.

Reporting to the Head of HR Services, the Manager of HR Operations plays the role of player-coach to the broader team and is responsible for delivering an effective, efficient and professional operational HR service to the business. In addition, support the optimization of HR processes and systems within the organization, working closely with broader HR and Finance teams to ensure the efficient and effective use of Workday.

Responsibilities

  • Lead projects that support both the HR Operations Roadmap and wider HR objectives
  • Provide support for and lead HR process improvement including ownership of project-related documentation and plans:
    • Implement and continuously improve processes to increase efficiency and scalability.
    • Drive standardization, simplification, and automation of processes and transactions.
  • Support the HR Operations Director in training and mentoring new and existing HR Operations team members.
  • Provide day to day oversight of all HR queries in line with SLAs, escalating appropriately and ensuring SLAs are met with the highest levels of customer service. Act as triage manager in assigning HR queries and escalating appropriately.
  • Provide 1st and 2nd level support to the global workforce for process and technical support of Workday HCM
  • Partner with HR Teams and relevant business stakeholders to continuously evaluate and update supported processes, ensuring optimization, effectiveness and overall compliance. Make recommendations as a result of reviews and lead in effectuating change.
  • Enterprise-wide standardized people reporting, partnering with HR IS and HR Data Analytics on more complex requests.
  • Perform testing for system fixes and enhancements and facilitate testing with internal and external teams as needed.
  • Responsible for validation of expected outcomes and executing regression testing. Provides recommendation to move these to production.
  • Ensures internal documentation, guidelines and operating procedures are kept up to date.
  • Act as point of contact for data integrity reviews and audits and ensure integrity and compliance of transactional data in Workday.
  • Support the process of mass changes in Workday, including re-organizations and cyclical events.
  • Create, maintain and update procedural documentation, FAQs, tip sheets and how-to guides for HR system and process navigation and troubleshooting.
  • Fulfil any additional, ad-hoc duties as required to meet the needs of the business.

Requirements

  • Demonstrable experience acting in a people manager and player-coach role within a People/HR Operations, ideally within a shared services environment.
  • Experience of working with, and gaining trust and cooperation, of colleagues in a complex and matrix environment.
  • Strong customer service focus, always looking at things from the customers perspective.
  • Strong process, data and systems orientation, with excellent attention to detail and problem-solving skills.
  • Able to ensure compliance with company policies and statutory requirements.
  • Strong understanding of HR transactional services, including onboarding and offboarding processes.
  • Flexible with the ability to manage and prioritize tasks as necessary.
  • Ability to work in fast- paced and dynamic team environment.

Why Join Our Team

  • We combine a dedication to meeting our clients’ needs with a commitment to our people.
  • At Brevan Howard, you will find the dynamism and entrepreneurial spirit of a small firm with the infrastructure, technology and support of a large organisation.
  • We are always looking for exceptional talent to join our global community. From undergraduates to experienced professionals, we look for individuals who are intellectually curious, passionate and share our mission and principles

Next steps

If this sounds like the next step in your career, please apply now. Alternatively, if you would be interested in exploring further opportunities at Brevan Howard, please check out our careers page https://www.brevanhoward.com/careers/