CAREERS

About Us

The Blockchain Association (BA) is the unified voice of the digital asset industry in Washington, DC. We are the leading nonprofit organization dedicated to promoting a pro-innovation policy environment for the digital asset economy. Our members include the industry’s top companies, investors, and software developers working together to educate policymakers about blockchain technology and its ability to pave the way for a more secure, competitive, and consumer-friendly digital marketplace. Our mission is to forge consensus on key policy solutions among regulators, lawmakers, and the public so that the digital asset economy can flourish in the United States.

Role and Responsibilities

We are seeking a dynamic and detail-oriented Industry Affairs Administrative Associate with a strong background in administration, operations, and customer service to join our team. This role is integral to maintaining strong relationships with current and prospective members, ensuring accurate data management, and supporting key internal processes.

As an Industry Affairs Administrative Associate, you will report to BA’s Industry Affairs Senior Director and Senior Associate and collaborate with BA staff across the organization, being responsible for:

Administrative and Operational Support

• Provide scheduling support and calendar coordination for the Industry Affairs team and working groups
• Schedule prospective meetings and current member updates with BA’s Policy and/or Legal teams as requested
• Respond to member inquiries in a timely and professional manner, directing them to appropriate teams or contacts for follow-up.
• Prepare and distribute meeting agendas, notes, and companion materials for prospect meetings, member updates, and working group calls
• Draft clear and concise meeting briefs for senior leadership.

Member Relations

• Build and maintain strong relationships with both current and prospective members, fostering a welcoming and collaborative community.
• Be the Industry Affairs point of contact for guests welcoming them to the office, assisting with building access and workspace as needed.
• Assist the Industry Affairs Senior Associate in the smooth onboarding of new members and offboarding of former members.

Research and Data Management

• Conduct research and analysis on potential members, supporting the vetting process to ensure alignment with BA membership eligibility.
• Manage and update current and prospective member records to ensure data accuracy.
• Compile, organize, and generate various lists and reports as requested by BA departments.
• Lead and coordinate bi-annual audits of all member organizations to ensure the accuracy and integrity of records.

Qualifications

To qualify, you must:

• Be passionate about customer service and member relations
• Have outstanding attention to detail, time management, and organizational skills
• Ability to manage multiple tasks and prioritize effectively
• Have excellent writing and verbal communication skills
• Be proficient with word processing, spreadsheet, and presentation software in both the Google Workspace and Microsoft Office Suite
• Have strong attention to detail and ability to maintain data accuracy
• Be a team player who works collaboratively and thrives in a dynamic, fast-paced, creative environment
• Be a self-motivated, open-minded, respectful professional
• Self-starter with a proactive approach to traditional and unexpected assignments

Advantages for this success in this position include:

• Experience with membership management systems or CRM tools
• A demonstrated interest in and understanding of crypto and blockchain technology

Our Ideal Candidate has already demonstrated that they are a highly organized and detail-oriented Administrative Assistant or Office Manager. They should be passionate about customer service as they will be a welcoming face for our members both in the office and via email and phone communications. They will be able to play a critical role in ensuring the smooth and efficient functioning of our growing association and providing exceptional service to our members.

Compensation Information

• Base Salary Range: USD $65,000-$75,000 annually
• Possible salary increases and bonuses for strong performance
• Association-paid options for health, dental, and vision packages
• 401(k) plan and matching
• Paid time off and company holidays
• Career advancement program
• Individual compensation packages are based on various factors unique to each candidate including qualifications, skill set, experience, and other job-related factors.

How to Apply

To ensure your application is reviewed, please submit all required documents and follow the application process outlined below.

To apply, please submit the following materials to Human Resources via annmarie@theblockchainassociation.org::

• Resume
• Cover letter
• List of three references

Equal Employment Opportunity

The Blockchain Association is committed to providing a workplace based on equal opportunity where diversity is fostered and different perspectives are valued and freely exchanged. We welcome applications from all qualified candidates without regard to race, ethnicity, religion, sexual orientation, gender, national origin, age, disability, or any other identity or characteristic.