Member of Technical Staff, IT & Global Operations (Contract)
Anchorage Digital
This job is no longer accepting applications
See open jobs at Anchorage Digital.See open jobs similar to "Member of Technical Staff, IT & Global Operations (Contract)" Blockchain Association.Overview of responsibilities, ownership, and expertise
- Serve as a primary point of contact for IT and Security in our New York office, but servicing our global team.
- Manage and keep up-to-date the inventory of all our employee devices.
- Ship hardware to new employees and retrieve hardware from departing employees.
- Order new hardware and maintain inventory to meet hiring and replacement needs.
- Manage relationships with hardware and IT vendors.
- Set up and maintain office desk configurations.
- Ensure access to our offices is appropriately controlled and monitored.
- Contribute to overarching IT and security policies, standards, and best practices.
- Collaborate with Security & People Teams to deliver relevant training.
- Collaborate with Finance and Engineering to optimize software and equipment costs.
- Troubleshoot and solve employee hardware issues and manage IT tickets in our ticketing
- Mature and execute day-to-day operations of end user IT hardware, including: IT Support ticket management; troubleshooting; managing laptop, phone, and office desk peripherals inventories; and on-boarding and off-boarding.
- Mature and maintain effective day-to-day operations of in-office IT equipment, including: meeting room booking system, video conferencing systems, office desk peripherals.
- Mature and maintain effective physical access controls to the office and other physical security controls protecting employees and company equipment within Anchorage Digital offices.
You may be a fit for this role if you:
- Strong attention to detail, organizing hardware and relevant records, and communicating effectively in-person and virtually.
- A good “bedside manner” for interacting with personnel inside and outside Anchorage Digital, including (not limited to) sales, engineering, finance, people, and client security teams.
- Aptitude to solve problems and navigate conflict situations, including supply chain issues and tight deadlines.
- You are a self starter and have a passion to improve existing processes.
- Must be willing to work from NYC office daily
Although not a requirement, bonus points if:
- You have any relevant information security certifications
- You have familiarity with any of the following topics:
- SAML Single Sign-On, SCIM
- Inventory management software
- You understand and have experience with baseline physical security measures.
This job is no longer accepting applications
See open jobs at Anchorage Digital.See open jobs similar to "Member of Technical Staff, IT & Global Operations (Contract)" Blockchain Association.